Our success is based on a close relationship with our customers; we believe doing business entails more than the simple exchange of fees for service rendered. To improve our service we are constantly working with major corporations and system providers who are experts in the field of CCTV. For list of client referrals and live system demo please visit our web site www.cctvchicago.com.

Procom specializes in the installation of new CCTV digital systems as well as in upgrading existing analog and IP systems.When you replace an outdated analog VHS/multiplexed system with our DVR solution, the cost of operating your video security system becomes significantly lower. We provide your business with the best in next generation, state of the art, digital technology. Surveillance repair Service Contracts available. 

Procom Security has been serving the needs of customers for nearly fifteen years. Any time you require advice, clarification, or additional information about our products or services, we want to hear from you. Below is a listing of our contact information. We appreciate the opportunity of being of service to your surveillance/security needs!

REPAIR of DVR/CCTV SYSTEMS

Our years of experience in the installation and maintenance of surveillance equipment has provided us with a wealth of knowledge that is directly related to the service and repair of pre-existing equipment and typologies . If you are experiencing problems with your surveillance system we are prepared to do an on-site free inspection and to provide answers as well as alternative solutions. We have a fleet of 17 service trucks with 27 experienced technicians to serve your needs 24/7. Our CCTV technicians are highly trained in installing and repairing surveillance equipment from many different manufactures including: Pelco, American Dynamics, GE, Exacq, Arecont, Sony, Toshiba, Ganz. We will arrive on your site in no time. Ou service rates are reasonably priced at $90 per hour. 

In addition to repairs which may be required, you may be interested in augmenting or upgrading your current system matrix. Choose from commercial type cameras, hidden cameras, night vision cameras, and high-speed, pan / tilt / zoom dome cameras , all controlled from your computer system on site or remotely via the Internet, via computer-based matrix systems triggered by digital motion detection. We guarantee the lowest prices and highest workmanship. Contact us at (773) 909-1120 to discuss how we can be of service.

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Procom Security Address:

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Telephone Support:
Toll-free: (888) 939-0202
Emergency Contact : (773) 909-1120
International: (773) 427-0202
Fax: (773) 427-9219
Email: Support@cctvchicago.com

SPECIAL NOTE:

To cancel or modify an order, please call our customer service department at (773) 909-1120. We can not process this type of request via email.

Repair / Install labor rates                                                                                                                 

Camera Install, mounting, program, setup (Fixed)                                 $95.00

Camera Install, mounting, program, setup(Network)                          $120.00

Camera Install, mounting, program, setup (PTZ)                                 $220.00

Camera Adjusting, cleaning (no mounting, no moving)                        $40,00

Change existing connectors, each                                                            $15.00

DVR Install, Network Setup, Training, 4 hour limit                                $480.00

Assemble / Install / Connect Rack - small up to 12 RM                       $295.00

KVM Install and wiring                                                                                $145.00

LCD Wall Mount and connection (without wall mount)                        $145.00

Build Out - Amphenols and 66 blocks, cross connect                         $110.00

Wire runs - CAT 5 Standard to 75 ft   - terminated                                   $95.00

Wire runs - CAT 5 Standard to 150 ft  - terminated                               $125.00

Wire runs - CAT 5 Standard to 225 ft  - terminated                               $195.00

Wire runs - CAT 5 Standard to 300 ft  - terminated                               $214.00

2 Wire runs-Phones/ Network  CAT 5 Standard to 75 ft                       $135.00

2 Wire runs-Phones/ Network  CAT 5 Standard to 150 ft t                   $195.00

2 Wire runs-Phones/ Network  5 Standard to 225ft                              $245.00

2 Wire runs-Phones/ Network  CAT 5 Standard to 300ft                     $295.00

Wiring in steel ½ inch pipe conduit additional                                        $ 2.00/ft

Wiring in Molding or Flex additional                                                          $ 3.00/ft

Fishing inside a wall                                                                                $ 55.00/h

Certify Data Wire Run with Print Out - Each.                                             $15.00

Phone repair Labor Rates (per hour)                                                     $95.00/h

CCTV  repair Labor Rates (per hour)                                                     $90.00/h

Alarm (burglar and fire) Labor Rates    (per hour)                             $110.00/h

Data repair Labor Rate. May vary                                                            $95.00/h

Phone install Labor Rates                                                                      $65.00/h

CCTV  install Labor Rates                                                                                                                   $85.00/h

Alarm (burglar and fire) install Labor Rates                                       $95.00/h

Travel charge  ($2 per mile from our main office)                    $2.00 per mile

Price is based on the scope of work as provided to Procom  by the customer.
If the required / actual scope of work is different from the scope of work, as provided, the quoted price is subject to change.

Prices are based on the following job assumptions and requirements.

1.     Any and all additional work is extra and will be charged according to our price list or T& M if not listed.

2.     Work to be performed during normal working hours - 8 AM to 5 PM local time and standard office environment.

3.     Standard office environment - drop ceilings, limit 9 ft height, accessible interior and exterior walls, unrestricted access to equipment and jack locations

4.     Technician is not required to move or relocate desks, shelving or other equipment.

5.     Non-standard locations will incur additional charges. All equipment and CO lines / circuits available at time of installation.

6.     Any missing equipment and/or equipment failures may require additional visits(s), which will be billed at the normal T & M rate, plus a visit charge per occurrence.

7.     AC power, ground location and backboard available, if required.

8.     All wiring is non-plenum unless otherwise stated.

9.     Programming prices based on customer providing accurate support and documentation at time of installation.

10.   Training prices based on customer being available for initial training session. Additional session are extra.

11.   Additional time / visits due to service provider problems or delay will incur additional charges.

Quotes for Circuit turn-up and testing are limited, delays due to LEC problems are billable per hour